At Maia Plastic Surgery, we are committed to safeguarding your privacy and ensuring that your health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) regulations. This privacy policy outlines how we collect, use, protect, and share your personal health information (PHI), in compliance with HIPAA standards.

Data Collection

We collect personal health information (PHI) that you voluntarily provide when you seek medical services or communicate with us, such as your name, address, phone number, email address, medical history, and any other information necessary for your treatment. We may also collect non-health-related information, such as preferences for communication or marketing. This PHI could be collected from forms you fill out, online communications, appointments, and other interactions with our office.

Data Usage
The information we collect is used for the following purposes:

• To provide and manage your medical care and treatment
• To communicate with you about your treatment, appointments, and other health-related matters
• To send you health-related communications, including appointment reminders, treatment information, or updates related to your care
• To comply with HIPAA regulations and other legal requirements

We will never use, share, sell, or trade your PHI for marketing or promotional purposes without your explicit consent, as required by HIPAA.

Data Protection

We are committed to protecting your PHI from unauthorized access, use, or disclosure. We employ stringent technical and organizational measures, including encryption, secure storage, access control, and regular security assessments, to ensure that your personal health information is kept safe. All employees, contractors, and associates with access to your PHI are trained on privacy and security protocols and are bound by confidentiality agreements.

Your Rights Regarding Your Health Information

Under HIPAA, you have the following rights regarding your personal health information:

• Right to Access: You have the right to request a copy of your PHI.
• Right to Correct: You have the right to request corrections to any inaccuracies in your PHI.
• Right to Restrict Disclosure: You have the right to request restrictions on how your PHI is used or disclosed, except in emergency situations.
• Right to Receive a Copy of This Policy: You can request a copy of our Privacy Policy at any time.

To exercise these rights, please contact us at the contact details below.

Types of SMS Communications

By consenting to receive text messages from Maia Plastic Surgery, you agree to receive messages related to marketing, promotional materials, procedure or treatment quotes, appointment reminders, and follow-up communications regarding your cases.

Your Privacy: SMS Consent Assurance

SMS consent and phone numbers collected/captured for SMS purposes will not be shared, sold or disclosed with any third parties or any other individual for any type of marketing purposes or affiliate marketing. Any SMS communications you receive from us will be directly related to your healthcare services or marketing, and you may opt-out of these messages at any time by following the instructions provided or by contacting us.

Opt-In and Opt-Out

You may receive communications from us regarding your treatment or services, but you have the option to opt-in or opt-out of non-essential communications, which may include promotional offers, newsletters, and other marketing-related messages.

Opt-In Method: Customers will Opt-In for SMS messaging from Maia Plastic Surgery through intakes forms on their website located at www.maiaplasticsurgery.com, this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customers will be able to Opt-out for SMS messaging from Maia Plastic Surgery by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START. Many carriers charge a fee for each message sent or received.

SMS Messaging Fees

When interacting with Maia Plastic Surgery via SMS messaging, please be aware that standard messaging rates may apply, depending on your mobile carrier. These charges can vary based on several factors, including your geographic location and the type of SMS being sent (e.g., promotional, transactional, or one-time passwords). Please note that carriers may charge fees for both sent and received messages, and these fees are determined by your carrier, not Maia Plastic Surgery. We recommend contacting your carrier for detailed information about any potential SMS messaging fees associated with interactions with our company.

Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across ALL users

Contact Information

For inquiries about your privacy rights or to exercise any of your HIPAA rights, please contact us:

• Email: manager@maiaplasticsurgery.com
• Phone: (703) 272-5277
• Mail: 8100 Boone Blvd, Suite 730, Tysons, VA 22182

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any significant updates will be communicated through our website or other methods, as required by HIPAA. Please review this policy regularly to stay informed about how we protect your health information.

Accessibility

This privacy policy is available on our website and is provided in a clear and understandable manner. We are committed to ensuring that this policy is easily accessible and that you can understand how your personal health information is protected.

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